Privacy Policies

Whole Story Audio Books, its affiliates, hosts and advertisers, are all dedicated to preserving your privacy. This document outlines the types of personal information we collect about you and how that information us used.

Privacy of Information

Information you provide to us in the use of this website is treated with the utmost respect and discretion.

Any information you provide is only used and seen by Whole Story Audio Books and our secure payment processing service. We only require that you to enter as much information as is strictly necessary; any other information you provide is optional (and indicated as such) and provided voluntarily.

Information Use

Personal information will be used to process payment and deliver goods and services that you have requested.

We may use collected and aggregated personal information for sales reports, research and product development.

We do not sell on, trade or give out any personal details to third parties.

We will not contact you using your home address, telephone number or email address unless it is it query an active order with us OR you have given us express permission to contact you in this manner for marketing purposes.

Access to your personal information is internally limited to employees who have a reasonable need to view it in order to process and dispatch the goods or services that you have requested.

Storage of Information

Any and all information submitted to us is stored securely for the duration of your order with us. However, we may keep a limited amount of data about you and your transactions with us for sales monitoring and administrative purposes.

Information About Your Computer

We may collect non-personally identifiable information (such as your ISP, your browser type and operating system). Such information can not be used to personally identify you and it is used solely for research purposes and to aid website development.

We may log your IP address for security reasons. In extreme cases it may be required of us, by law, to provide personal details about customers (for example, in the event of misuse of services or fraud).

Information About Website Use

We use "cookies" to enhance your experience on our website. A cookie is a small text file that is stored locally on your hard drive; it will typically contain a unique identification number specific to our website. It may also store settings and preferences that will help us tailor our site to your needs. These cookies cannot be used to personally identify you in any way.

Access to Personal Information

It is your right to request a copy of any personal information that Whole Story Audio Books holds about you. For further details on how to obtain this information, please contact us.

Please note: we charge an administration fee of £25 for information requests.